Mux experienced a major incident on June 18, 2026 affecting Mux Video - VOD and Mux Video - Live, lasting 3h 2m. The incident has been resolved; the full update timeline is below.
Affected components
Mux Video - VODMux Video - Live
Update timeline
- investigating Jun 18, 2026, 10:16 AM UTC
We are experiencing increased errors with delivery across Live and VOD in Europe regions and are actively investigating.
- identified Jun 18, 2026, 10:57 AM UTC
We've identified an issue with a CDN provider in the impacted regions. We are seeing recovery, and continuing to monitor.
- monitoring Jun 18, 2026, 11:31 AM UTC
Video delivery for Live and VOD in the impacted region has returned to normal operations. The impacted time frame was 9:30 - 10:30 UTC. We are continuing to monitor.
- resolved Jun 18, 2026, 01:18 PM UTC
This incident has been resolved.