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movingimage is up

No incidents right now.

movingimage is operational right now. Last checked just now; the most recent incident resolved 20d ago.

Real-time movingimage status, recent outages, and incident history: pulled directly from movingimage's official status page at status.movingimage.com every 5 minutes. Pingoru tracks 7 movingimage services and has captured 6 incidents in the last 90 days (98.89% uptime). Get email, Slack, Discord, or webhook alerts the moment movingimage reports a new incident, free for 3 monitors, no credit card.

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movingimage uptime 98.89% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Resolved 1h
    Started Oct 08, 2026, 10:00 AM UTC · Resolved Oct 08, 2026, 11:01 AM UTC
    VideoManager Pro
    Timeline · 3 updates
    • identified · Oct 08, 2026, 10:00 AM UTC

      Dear movingimage Users, We have identified the cause of this issue and are working to resolve it as soon as possible. The affected services are listed below this email, and on our status page. When we have further information or a resolution on this issue, we will post an update on the status page. Thank you for your understanding. If you have any questions, feel free to get in contact with us. Your movingimage Team

    • monitoring · Oct 08, 2026, 10:11 AM UTC

      Dear movingimage Users, We are pleased to inform you that the identified issue is now mitigated. The affected services listed below are being monitored. Thank you for your understanding. If you have any questions, feel free to get in contact with us. Your movingimage Team

    • resolved · Oct 08, 2026, 11:01 AM UTC

      Dear movingimage Users, We are pleased to inform you that the identified issue is now resolved. The disruption occurred during an update to our network routing infrastructure, when a configuration error caused connectivity problems and temporary service unavailability. To restore service, we reverted to our previous routing setup, and all affected services are now fully available again. The restored services are listed below. We apologize for any inconvenience this may have caused. Thank you for your understanding. If you have any questions, feel free to get in contact with us. Your movingimage Team

    Latest: Dear movingimage Users, We are pleased to inform you that the identified issue is now resolved. The disruption occurred during an update to our network routing infrastructure, when…

  2. Resolved 3h 8m
    Started Sep 07, 2026, 08:52 AM UTC · Resolved Sep 07, 2026, 12:00 PM UTC
    VideoManager Pro
    Timeline · 3 updates
    • identified · Sep 07, 2026, 08:52 AM UTC

      Dear movingimage Users, We are investigating an issue that is affecting the movingimage platform. The affected services are listed below this email, and on our status page. When we have further information or a resolution on this issue, we will post an update on the status page. Thank you for your understanding. If you have any questions, feel free to get in contact with us. Your movingimage Team

    • monitoring · Sep 07, 2026, 09:10 AM UTC

      A fix has been implemented and we are monitoring the results.

    • resolved · Sep 07, 2026, 12:00 PM UTC

      Dear movingimage Users, We are pleased to inform you that the identified issue is now resolved. The restored services are listed below. Thank you for your understanding. If you have any questions, feel free to get in contact with us. Your movingimage Team

    Latest: Dear movingimage Users, We are pleased to inform you that the identified issue is now resolved. The restored services are listed below. Thank you for your understanding. If you hav…

  3. Resolved 16m
    Started Aug 20, 2026, 08:02 AM UTC · Resolved Aug 20, 2026, 08:18 AM UTC
    Authentication and SSO
    Timeline · 1 update
    • resolved · Aug 20, 2026, 12:26 PM UTC

      Dear movingimage Users, We are pleased to inform you that we identified and resolved an earlier issue that affected the movingimage platform. On 20 August 2026, between 10:02 and 10:18 CEST, some users experienced problems signing in to the platform. The cause was a rate limit within one of the components that temporarily restricted authentication requests. The issue has been dealt with, and all services have been fully operational since 10:18 CEST. The restored services are listed below. Thank you for your understanding. If you have any questions, feel free to get in contact with us. Your movingimage Team

    Latest: Dear movingimage Users, We are pleased to inform you that we identified and resolved an earlier issue that affected the movingimage platform. On 20 August 2026, between 10:02 and 1…

  4. Resolved 1h 7m
    Started Aug 07, 2026, 08:49 AM UTC · Resolved Aug 07, 2026, 09:56 AM UTC
    VideoManager Pro
    Timeline · 3 updates
    • investigating · Aug 07, 2026, 08:49 AM UTC

      Dear movingimage Users, We are investigating an issue that is affecting the movingimage platform. The affected services are listed below this email, and on our status page. When we have further information or a resolution on this issue, we will post an update on the status page. Thank you for your understanding. If you have any questions, feel free to get in contact with us. Your movingimage Team

    • monitoring · Aug 07, 2026, 09:07 AM UTC

      Dear movingimage Users, We are pleased to inform you that the identified issue is now mitigated. The affected services listed below are being monitored. Thank you for your understanding. If you have any questions, feel free to get in contact with us. Your movingimage Team

    • resolved · Aug 07, 2026, 09:56 AM UTC

      Dear movingimage Users, We are pleased to inform you that the identified issue is now resolved. The restored services are listed below. Thank you for your understanding. If you have any questions, feel free to get in contact with us. Your movingimage Team

    Latest: Dear movingimage Users, We are pleased to inform you that the identified issue is now resolved. The restored services are listed below. Thank you for your understanding. If you hav…

  5. Resolved 3h 49m
    Started Aug 05, 2026, 08:18 AM UTC · Resolved Aug 05, 2026, 12:07 PM UTC
    VideoManager Pro
    Timeline · 4 updates
    • identified · Aug 05, 2026, 08:18 AM UTC

      Dear movingimage Users, We are currently experiencing an incident affecting the images and storyboards associated with videos. What you may notice: - Thumbnails and poster images intermittently failing to load or display - Storyboards (preview images on the player timeline) missing or incomplete Video upload, processing and playback are otherwise unaffected. We have identified the cause of this issue and are working to resolve it as soon as possible. The affected services are listed below this email and on our status page. When we have further information or a resolution on this issue, we will post an update on the status page. Thank you for your understanding. If you have any questions, feel free to get in contact with us Your movingimage Team

    • identified · Aug 05, 2026, 10:06 AM UTC

      We are continuing to work on a fix for this issue.

    • monitoring · Aug 05, 2026, 10:39 AM UTC

      Dear movingimage Users, We are pleased to inform you that the identified issue is now mitigated. The affected services listed below are being monitored. Thank you for your understanding. If you have any questions, feel free to get in contact with us. Your movingimage Team

    • resolved · Aug 05, 2026, 12:07 PM UTC

      Dear movingimage Users, We are pleased to inform you that the identified issue is now resolved. The restored services are listed below. Thank you for your understanding. If you have any questions, feel free to get in contact with us. Your movingimage Team

    Latest: Dear movingimage Users, We are pleased to inform you that the identified issue is now resolved. The restored services are listed below. Thank you for your understanding. If you hav…

Incident record

Since April 2026 · Statuspage by Atlassian · 7 components checked every 5 minutes
50incidents recorded
17last 12 months
5last 90 days
6 hourstypical duration, 12 months

The longest incident in the last year, LiveStream Pro - AI subtitles not working on June 5, 2026, ran for 3 days. 2 maintenance windows announced in the same period.

Most affected components, last 12 months

  • LSPro4
  • VideoManager Pro4
  • Authentication and SSO2
  • Virtual Events1

Latest incidents

  • VMPRO – Upload & Video Management Failure October 8, 2026 · 60 minutes · major outage

    Dear movingimage Users, We have identified the cause of this issue and are working to resolve it as soon as possible. The affected services are listed below…

  • VideoManager Pro – New Player: Playout not working September 7, 2026 · 3 hours · major outage

    Dear movingimage Users, We are investigating an issue that is affecting the movingimage platform. The affected services are listed below this email, and on our…

  • Partial outage authentication service August 20, 2026 · 16 minutes · major outage

    Dear movingimage Users, We are pleased to inform you that we identified and resolved an earlier issue that affected the movingimage platform. On 20 August…

Outage history

Past 90 days · 5 incidents View full outage history →