movingimage experienced a major incident on August 20, 2026 affecting Authentication and SSO, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- resolved Aug 20, 2026, 12:26 PM UTC
Dear movingimage Users, We are pleased to inform you that we identified and resolved an earlier issue that affected the movingimage platform. On 20 August 2026, between 10:02 and 10:18 CEST, some users experienced problems signing in to the platform. The cause was a rate limit within one of the components that temporarily restricted authentication requests. The issue has been dealt with, and all services have been fully operational since 10:18 CEST. The restored services are listed below. Thank you for your understanding. If you have any questions, feel free to get in contact with us. Your movingimage Team