Moveworks incident

AI Assistant Outage in Gov Cloud

Critical Resolved View vendor source →

Moveworks experienced a critical incident on February 19, 2026 affecting Moveworks AI Assistant, lasting 5m. The incident has been resolved; the full update timeline is below.

Started
Feb 19, 2026, 04:40 PM UTC
Resolved
Feb 19, 2026, 04:45 PM UTC
Duration
5m
Detected by Pingoru
Feb 19, 2026, 04:40 PM UTC

Affected components

Moveworks AI Assistant

Update timeline

  1. identified Feb 19, 2026, 04:40 PM UTC

    We’re aware that some users may be experiencing difficulties accessing the AI Assistant in Gov Cloud. Our engineering team is actively investigating the issue and working on a resolution. We’ll provide updates as more information becomes available and appreciate your patience while we work to restore full service.

  2. resolved Feb 19, 2026, 04:45 PM UTC

    This incident has been resolved