Moveworks experienced a minor incident on June 5, 2026 affecting Answers, lasting 1h 51m. The incident has been resolved; the full update timeline is below.
Affected components
Answers
Update timeline
- investigating Jun 05, 2026, 01:08 PM UTC
We are currently investigating an issue where the assistant is not serving answers from knowledge articles. We will provide updates as the investigation progresses.
- identified Jun 05, 2026, 01:32 PM UTC
We are seeing some improvement, but failures are still occurring. We are actively working on a fix and will continue to provide updates.
- monitoring Jun 05, 2026, 02:26 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 05, 2026, 02:59 PM UTC
This incident has been resolved.