Resolved after 1 hour 53 minutes, affecting API Requests and Payments, on September 1, 2026.
This incident has been resolved. Services have been fully restored and performance is stable across the platform. Transactions are processing normally and API requests are succeeding as expected. We have confirmed full recovery through continued monitoring. We apologize for any disruption this may have caused and thank you for your patience.
Affected components
Update timeline
- investigating Sep 01, 2026, 03:47 PM UTC
We are currently experiencing degraded performance on our platform, which may result in delayed transaction processing or intermittent timeouts/failures. We are investigating the issue and working to restore full services.
- monitoring Sep 01, 2026, 04:45 PM UTC
Services have returned to normal operation and we have observed stable performance across the platform. Transactions are processing normally and API requests are succeeding as expected. We are continuing to monitor closely to confirm full recovery before marking this incident resolved. We will post another update shortly. Thank you for your patience.
- resolved Sep 01, 2026, 05:41 PM UTC
This incident has been resolved. Services have been fully restored and performance is stable across the platform. Transactions are processing normally and API requests are succeeding as expected. We have confirmed full recovery through continued monitoring. We apologize for any disruption this may have caused and thank you for your patience.
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