Monthio is currently experiencing a major incident affecting Bank integrations, which began 38d ago. The vendor's full update timeline is below.
Affected components
Update timeline
- monitoring Aug 31, 2026, 10:01 AM UTC
We have observed decreased performance for Sparebank 1 banks. Applicants might experience issues trying to connect to their bank in the application flow. We recommend that applicants with accounts in any of the affected banks try going through the application later, should they experience issues. We will advise them to do so via a banner in the flow. Sparebank 1 banks include: Sparebank 1 Sørøst-Norge Sparebank 1 SR-bank SpareBank 1 SMN SpareBank 1 Ringerike Hadeland SpareBank 1 Østlandet SpareBank 1 Østfold Akershus SpareBank 1 Nord-Norge SpareBank 1 Nordmøre SpareBank 1 Lom og Skjåk SpareBank 1 Hallingdal Valdres SpareBank 1 Gudbrandsdal Sparebank 1 Helgeland
- identified Sep 02, 2026, 12:59 PM UTC
The provider of these banks in Norway has identified the issue as related to the digital infrastructure of said banks. The root problem lies with the check of credentials when we call for the transaction data. To put it simply, it creates loops where the authentication fails, thereby returning various errors related to authentication when it in fact was approved to begin with. The provider understands the urgency of the issue and already has plans to optimize this particular problem and will move forward to fix the issue. We will send out updates from here as soon as we hear more.