Mono experienced a minor incident on August 10, 2026 affecting BVN iGree and Mono Sweep, lasting 6d 20h. The incident has been resolved; the full update timeline is below.
Affected components
BVN iGreeMono Sweep
Update timeline
- investigating Aug 10, 2026, 01:39 PM UTC
We are currently experiencing downtime with the BVN iGree endpoint from NIBSS. This means you may encounter errors when validating or fetching your customers’ BVN details, as well as when trying to authorize a Mono Sweep mandate. We sincerely apologize for any inconvenience this may cause. We are in active communication with the NIBSS team to resolve this and will provide an update as soon as the service is restored.
- monitoring Aug 11, 2026, 08:52 AM UTC
A fix has been implemented, and we are monitoring the results.
- resolved Aug 17, 2026, 10:12 AM UTC
This incident has been resolved.