Mono experienced a major incident on February 16, 2026 affecting Address Verification, lasting 1d 22h. The incident has been resolved; the full update timeline is below.
Affected components
Address Verification
Update timeline
- investigating Feb 16, 2026, 11:52 AM UTC
We are currently experiencing downtime with the house address verification endpoint from our provider. We sincerely apologize for any inconvenience this may cause. Our team is actively working on resolving the issue, and we will promptly provide an update once the service has been restored.
- resolved Feb 18, 2026, 10:00 AM UTC
This incident has been resolved.