Affected components
Account LinkingStatement PagesAccountAccount linkingCAC LookupFirst BankAbsa BankMomoAuthenticationMandate creationGTBankDirectPay (Mobile & Internet banking)GTBAuthenticationData retrievalPayment PagesInvestmentPayment authorisationGTBankNCBA BankStandard CharteredAccountsBVN LookupAccount debitZenith BankKuda BankOpayVerificationData SyncAccess BankKCB BankStanbic BankBVN iGreeBalance enquiryFCMB BankSterling BankAccess BankKuda BankM-PesaFidelity BankPayment confirmation360ViewALAT by WemaMandate ApprovalWema BankProvidusStandard CharteredStanbic BankEcobankNIN LookupPagaMandate AuthorizationAccess BankStanbic IBTC BankGTBankEquity BankPocketGTBankAccount number lookupFCMBAirtel TigoCo-Operative BankUBAAddress VerificationZenith BankIdentityFidelity BankPassport LookupFidelity BankTransactionsStanbic IBTCTIN LookupUnited Bank for AfricaPayment initiation endpointWallets AfricaVerify transaction endpointDashboardUnion Bank of NigeriaPortalSterling BankWebsiteALAT by WEMASettlements and PayoutsPolaris BankEcoBankJaiz BankUnity BankPiggyvestCowrywisePay with TransferVULTe Digital BankHeritage BankProvidus BankBrassGlobus BankChakaRisevestTrovePaystackFlutterwaveOpayCowrywisegomoneyKeystone BankAltBankMoniepointGTB Corporate
Update timeline
- investigating Mar 12, 2026, 03:28 PM UTC
We are currently investigating an issue causing elevated CPU usage across our infrastructure, which is impacting multiple Mono services, including our APIs, widget, and other related systems. Our engineering team is actively working to identify the root cause and restore full stability as quickly as possible. We will continue to share updates as we learn more. We sincerely apologise for the inconvenience this may cause and appreciate your patience.
- resolved Mar 12, 2026, 04:45 PM UTC
This incident has been resolved.
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