Mono experienced a minor incident on March 25, 2026 affecting BVN iGree, lasting 1h 42m. The incident has been resolved; the full update timeline is below.
Affected components
BVN iGree
Update timeline
- investigating Mar 25, 2026, 04:04 PM UTC
We are currently investigating an issue affecting OTP delivery for BVN iGree. We sincerely apologize for any inconvenience this may cause. We are in active communication with the NIBSS team to resolve this and will provide an update as soon as the service is restored.
- investigating Mar 25, 2026, 04:22 PM UTC
We are continuing to investigate the issue. However, please note that only the phone number method is affected. We will provide updates once resolved.
- resolved Mar 25, 2026, 05:46 PM UTC
This incident has been resolved.