Mono incident

BVN [iGree] Downtime

Major Resolved View vendor source →

Mono experienced a major incident on April 10, 2026 affecting BVN iGree, lasting 18h 35m. The incident has been resolved; the full update timeline is below.

Started
Apr 10, 2026, 10:24 AM UTC
Resolved
Apr 11, 2026, 05:00 AM UTC
Duration
18h 35m
Detected by Pingoru
Apr 10, 2026, 10:24 AM UTC

Affected components

BVN iGree

Update timeline

  1. investigating Apr 10, 2026, 10:24 AM UTC

    We are currently experiencing downtime with the BVN iGree endpoint from NIBSS. This means you may experience errors when attempting to initiate a BVN lookup. We sincerely apologise for any inconvenience this may cause and will provide an update as soon as the service is fully restored.

  2. resolved Apr 11, 2026, 05:00 AM UTC

    This incident has been resolved.