Affected components
Mandate ApprovalMono Sweep
Update timeline
- investigating Apr 16, 2026, 01:46 PM UTC
We are currently experiencing downtime with the e-mandate approval service from NIBSS. As a result, mandates are not being approved after users send the N50 fee. We sincerely apologize for any inconvenience this may cause. We will provide an update as soon as the service is restored.
- resolved Apr 17, 2026, 07:26 AM UTC
This incident has been resolved.
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