Mono incident

NIBSS Direct Debit (Debit Downtime)

Minor Resolved View vendor source →

Mono experienced a minor incident on June 10, 2026 affecting Account debit, lasting 1d 3h. The incident has been resolved; the full update timeline is below.

Started
Jun 10, 2026, 01:23 PM UTC
Resolved
Jun 11, 2026, 04:36 PM UTC
Duration
1d 3h
Detected by Pingoru
Jun 10, 2026, 01:23 PM UTC

Affected components

Account debit

Update timeline

  1. investigating Jun 10, 2026, 01:23 PM UTC

    We are currently experiencing downtime from our provider, which may result in errors when attempting to initiate a debit. We sincerely apologize for any inconvenience this may cause. We are in active communication with the team to resolve this and will provide an update as soon as the service is fully restored.

  2. monitoring Jun 10, 2026, 04:41 PM UTC

    A fix has been implemented, and we are monitoring the results.

  3. resolved Jun 11, 2026, 04:36 PM UTC

    This incident has been resolved.