Mono incident

FCMB Internet Banking – Intermittent Authentication Failure

Minor Ongoing View vendor source →

Mono is currently experiencing a minor incident affecting Account Linking and Data retrieval, which began 12h ago. The vendor's full update timeline is below.

Started
Oct 14, 2026, 02:04 PM UTC
Resolved
Ongoing
Duration
● 12h 16m
Detected by Pingoru
Oct 14, 2026, 02:04 PM UTC

Affected components

Account LinkingData retrieval

Update timeline

  1. investigating Oct 14, 2026, 02:04 PM UTC

    We are investigating an issue affecting authentication with FCMB account details. As a result, users may be unable to link their FCMB accounts for financial data retrieval. Our engineering team is actively working to resolve the issue. We will provide an update once the issue has been fully resolved.