Mono incident

Direct Debit: Mandate Approval Downtime

Started
May 04, 2026, 03:39 PM UTC
Resolved
Ongoing
Duration
● 1h 46m
Detected by Pingoru
May 04, 2026, 03:39 PM UTC

Affected components

Mandate Approval

Update timeline

  1. investigating May 04, 2026, 03:39 PM UTC

    We are currently experiencing downtime with the e-mandate approval service from NIBSS. As a result, mandates are not getting approved. We sincerely apologize for any inconvenience this may cause. We will provide an update as soon as the service is restored.

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