Momentus Outage History

Users should no longer experience errors or degraded performance. We will continue to monitor the system closely and are working on a fix. We will provide further updates as progress is made.

Users should no longer experience errors or degraded performance. We will continue to monitor the system closely and are working on a fix. Please reach out to support if you encounter any issues.

We are continuing to monitor for any further issues.

The issue affecting the report server has been resolved. Users should no longer encounter the “Report Server is not supported” message. We will continue to monitor the system to ensure stability. If you experience any further issues, please reach out to Support

We have identified the cause of the issue impacting access to Momentus Elite in the North America region API and have implemented a fix. Our team is actively monitoring the service to ensure continued stability, but all services should be operating normally. Please reach out to our Support team at [email protected] if you're still encountering any issues getting signed into Momentus Elite or accessing our Open API.

We have identified the cause of the issue impacting access to Momentus Elite in our North America region. Some customers may have experienced a blank page when attempting to sign in. Our team has implemented a fix and is actively monitoring the system to ensure stability. No action is required at this time. We will provide additional updates if necessary.

We are monitoring all accounts to make sure all come back online. We will update again once all clients have access to their accounts.

A fix has been implemented, and system performance in the EMEA region is now improving. We are currently monitoring the situation to ensure stability and confirm that the issue has been fully resolved. We will provide a final update once we verify that all services are operating normally. Thank you for your patience throughout this incident.

A fix has been implemented for the issue affecting users in the EMEA region, and we are currently monitoring system performance to ensure full stability. We will provide another update once we confirm that the issue is fully resolved. Thank you for your continued patience.

The earlier performance degradation has been resolved, and services are operating normally. Our team will continue to monitor the systems closely to ensure stability. Thank you for your patience. Next Update: Only if there are significant changes.

The issue impacting Australia and New Zealand Enterprise customers appears to be resolved. We are continuing to monitor the environment to ensure stability

All web instances for all regions have been addressed and client sites are available for users. API calls might still be affected as we continue to resolve this issue.

Americas region is now completely operational. Other regions may continue to experience degraded performance with API calls as we continue to monitor and address.

A fix for the API outage affecting Elite integrations has been deployed. We are monitoring the results to ensure full restoration of service. If you continue to experience any issues, please contact our support team for assistance.

The issue impacting US Enterprise customers appears to be resolved. We are continuing to monitor the environment to ensure stability.

Services may have degraded performance, but access is currently being restored.

The PowerApps dependency issue has been mitigated. Customers have confirmed that the mitigation is effective, and no further impact has been reported.

We’re pleased to confirm that the earlier service disruption affecting Momentus Priava in the APAC region has been resolved. All systems are now operating normally, and service should be fully restored. Our team will continue to closely monitor performance to ensure stability. If you are still experiencing any issues, please don’t hesitate to contact our Support Team. Thank you for your patience and understanding while we worked to restore service.

The earlier issue impacting Momentus Priava in the APAC region has now been resolved. Services are operating normally. Our team will continue to monitor the platform to ensure ongoing stability. If you are still experiencing any problems, please reach out to our Support Team. Thank you for your patience and understanding.

All internal systems are currently down due to a widespread outage affecting Amazon Web Services (AWS). AWS is experiencing increased error rates and latencies across multiple services, primarily in the US-EAST-1 (Northern Virginia) region. This outage has caused global disruptions, affecting major platforms including Amazon.com, Prime Video, Canva, Slack, Signal, Fortnite, Snapchat, and many more. The issue is confirmed by AWS and is being actively investigated. Engineers are working to mitigate the issue and identify the root cause. No estimated time for full recovery has been provided yet.

We are continuing to monitor for any further issues.

Our systems are coming back online following the earlier outage affecting Amazon Web Services (AWS). Most services are now operational, and we are actively monitoring performance to ensure full stability. We’ll continue to provide updates as needed. Thank you for your patience.

The upgrade is taking longer than expected, and the ETL processes are still running to populate data in the Insights databases. As a result, users in the NA region may experience degraded reporting performance. We will continue to monitor the situation and provide updates as progress is made.

We will continue to monitor the situation closely and share updates when progress is made.

Our team is actively monitoring the process and will provide further updates as soon as new information becomes available.

We are still monitoring and update you as the progress continues.