Is Momentus down?

We are currently experiencing a widespread issue with SendGrid that began around midnight. This is affecting customers globally and may impact email delivery and related services. Our teams are actively monitoring the situation and working with the provider to restore full functionality as quickly as possible. We will continue to provide updates as more information becomes available. We apologize for the inconvenience and appreciate your patience while we work toward a resolution.

We are continuing to investigate this issue.

We are continuing to monitor the ongoing SendGrid service issue that is impacting customers globally. Our teams remain engaged and are closely tracking the situation. We will provide further updates as soon as additional information becomes available. Thank you for your patience and understanding.

We continue to monitor an ongoing issue with our email delivery provider, SendGrid, that is affecting emails being delivered to Microsoft-hosted email services. Based on updates from the provider, we are seeing a recovery in our services for customer sending to Microsoft and MS 365 supported recipients, and we'll continue to monitor. We are closely monitoring updates from SendGrid and will provide additional information as it becomes available.

SendGrid engineers have monitored the issue and confirmed the issue with email deliveries to Microsoft has recovered to normal levels. All services are now operating normally at this time.

We are currently investigating an issue related to a recent upgrade to our monitoring system. This update was planned and tested in our lower environments prior to release; however, once deployed at production scale, it resulted in a higher-than-expected demand on system resources, which may be causing degraded performance for some customers. To mitigate impact, we have begun rolling back this change to restore the system to its previous stable state. We have also opened a critical priority ticket with our monitoring vendor to investigate the underlying cause and prevent recurrence. We will continue to provide updates as the rollback progresses and as we learn more from our vendor's investigation. We apologize for any disruption this may have caused and appreciate your patience while we work to resolve this.

We have completed the rollback of a recent monitoring update in the North America region. Customers in this region should now notice significantly improved performance. We are continuing this rollback process for the Asia Pacific region and will provide updates as it progresses. We apologize for any inconvenience this may have caused and appreciate your patience.

We have now completed the rollback of a recent monitoring update in both the North America and Asia Pacific regions. Customers in these regions should notice significantly improved performance. We are continuing to monitor performance to confirm resolution as we work to address in each region. The EMEA region rollback is scheduled to complete after hours this evening. We will provide a final update once this is complete. We're sorry for any disruption this may have caused and thank you for bearing with us.

Rollback of recent monitoring update has completed - all regions should be experiencing significantly improved performance.