Is Momentus down?

Some customers may experience a "Site Can't Be Reached" error when accessing Momentus from within their corporate network. If you encounter this issue, please try accessing Momentus from a device outside your network and share the results with Support. Our teams are actively working to restore normal access as quickly as possible. Thank you for your patience and cooperation.

Service Update: At approximately 7:30 AM CT, Cloudflare, one of our technology partners, reported on its status page that a network upgrade it carried out was affecting customers who use third-party firewalls. Our team is putting a fix in place now, and we expect normal service to be restored shortly. We’ll send another update once everything is back to normal. Thank you for your patience.

Service Update: Resolved We’ve applied a fix, and affected customers have confirmed that service is back to normal. If you’re still having trouble, please contact our support team and we’ll be glad to help. We will leave this issue in "Monitoring" until the end of the day for awareness. Thank you again for your patience.

We have had no reported recurrence of this issue since Cloudflare confirmed resolution on their end. We will post a root cause analysis (RCA) to this incident once we receive a detailed explanation from our technology partner. Please contact support if you need any further assistance.

We are currently investigating an issue affecting login access for a limited number of customers in the EMEA region. Some users may be unable to log in at this time. Our team is actively working to identify the root cause and restore normal service as quickly as possible. We apologize for the inconvenience and will provide further updates as soon as more information becomes available.

The issue affecting login access for a limited number of customers in the EMEA region has been resolved. Our teams have implemented the necessary corrective actions, and affected services are now operating normally. We apologize for any inconvenience this may have caused and appreciate your patience while we investigated and resolved the issue.

One of our technology partners, Cloudflare, has reported issues with connectivity in North America. This may lead to intermittent errors on Momentus Enterprise in the United States. We have taken measures to reduce the impact, and will continue to monitor the situation.

As of Oct 23, 2026 at 1:43 PM CDT Cloudflare have resolved the issue. Momentus will continue to monitor for any continued impact

We are currently experiencing a widespread issue with SendGrid that began around midnight. This is affecting customers globally and may impact email delivery and related services. Our teams are actively monitoring the situation and working with the provider to restore full functionality as quickly as possible. We will continue to provide updates as more information becomes available. We apologize for the inconvenience and appreciate your patience while we work toward a resolution.

We are continuing to investigate this issue.

We are continuing to monitor the ongoing SendGrid service issue that is impacting customers globally. Our teams remain engaged and are closely tracking the situation. We will provide further updates as soon as additional information becomes available. Thank you for your patience and understanding.

We continue to monitor an ongoing issue with our email delivery provider, SendGrid, that is affecting emails being delivered to Microsoft-hosted email services. Based on updates from the provider, we are seeing a recovery in our services for customer sending to Microsoft and MS 365 supported recipients, and we'll continue to monitor. We are closely monitoring updates from SendGrid and will provide additional information as it becomes available.

SendGrid engineers have monitored the issue and confirmed the issue with email deliveries to Microsoft has recovered to normal levels. All services are now operating normally at this time.

We are currently investigating an issue related to a recent upgrade to our monitoring system. This update was planned and tested in our lower environments prior to release; however, once deployed at production scale, it resulted in a higher-than-expected demand on system resources, which may be causing degraded performance for some customers. To mitigate impact, we have begun rolling back this change to restore the system to its previous stable state. We have also opened a critical priority ticket with our monitoring vendor to investigate the underlying cause and prevent recurrence. We will continue to provide updates as the rollback progresses and as we learn more from our vendor's investigation. We apologize for any disruption this may have caused and appreciate your patience while we work to resolve this.

We have completed the rollback of a recent monitoring update in the North America region. Customers in this region should now notice significantly improved performance. We are continuing this rollback process for the Asia Pacific region and will provide updates as it progresses. We apologize for any inconvenience this may have caused and appreciate your patience.

We have now completed the rollback of a recent monitoring update in both the North America and Asia Pacific regions. Customers in these regions should notice significantly improved performance. We are continuing to monitor performance to confirm resolution as we work to address in each region. The EMEA region rollback is scheduled to complete after hours this evening. We will provide a final update once this is complete. We're sorry for any disruption this may have caused and thank you for bearing with us.

Rollback of recent monitoring update has completed - all regions should be experiencing significantly improved performance.