Momentus incident

Enterprise Performance Degradation

Resolved after 1 hour 11 minutes, affecting Momentus Enterprise, on November 13, 2025.

resolved Nov 13, 2025, 11:02 PM UTC

Our monitoring has indicated that our systems are currently stable and response times have returned to normal. The issue has been resolved. If you continue to have issues with performance after clearing your cache and restarting your browser, please enter a Support ticket.

Started
Nov 13, 2025, 09:51 PM UTC
Resolved
Nov 13, 2025, 11:02 PM UTC
Duration
1h 11m
Detected by Pingoru
Nov 13, 2025, 09:51 PM UTC

Affected components

Momentus Enterprise

Update timeline

  1. investigating Nov 13, 2025, 09:51 PM UTC

    We are currently investigating elevated errors and degraded performance affecting some Enterprise customers. Impacted users may experience intermittent 504 errors and slow response times. We will provide an update as soon as we have more information. This issue is currently limited to customers in the US region. Other regions remain fully operational.

  2. monitoring Nov 13, 2025, 10:32 PM UTC

    The issue impacting US Enterprise customers appears to be resolved. We are continuing to monitor the environment to ensure stability.

  3. resolved Nov 13, 2025, 11:02 PM UTC

    Our monitoring has indicated that our systems are currently stable and response times have returned to normal. The issue has been resolved. If you continue to have issues with performance after clearing your cache and restarting your browser, please enter a Support ticket.

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