Momentus experienced a critical incident on March 4, 2026 affecting Momentus Elite, lasting 17m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 04, 2026, 08:09 PM UTC
We’re investigating reports of some users not being able to access Momentus Elite in our North America region. Some customers may experience a blank page when trying to sign in. Our team is actively investigating the cause. No action required at this time. We will provide an update as soon as possible.
- monitoring Mar 04, 2026, 08:18 PM UTC
We have identified the cause of the issue impacting access to Momentus Elite in our North America region. Some customers may have experienced a blank page when attempting to sign in. Our team has implemented a fix and is actively monitoring the system to ensure stability. No action is required at this time. We will provide additional updates if necessary.
- resolved Mar 04, 2026, 08:27 PM UTC
An unexpected restart of a primary database server in the North America region caused a temporary service disruption. During this time, some users encountered a blank page when attempting to sign in to Momentus Elite. Service has now been stabilized, and we are continuing to monitor performance to ensure reliability. If you're still experiencing issues getting signed in, please reach out to Support at [email protected].