Momentus incident

Server and Performance issues

Resolved after 4 hours 6 minutes, affecting Momentus Enterprise, on May 6, 2026.

resolved May 06, 2026, 02:01 PM UTC

The issue affecting the server has been fully resolved. Systems are operating normally, and users should no longer experience errors or degraded performance. Thank you for your patience.

Started
May 06, 2026, 09:54 AM UTC
Resolved
May 06, 2026, 02:01 PM UTC
Duration
4h 6m
Detected by Pingoru
May 06, 2026, 09:54 AM UTC

Affected components

Momentus Enterprise

Update timeline

  1. investigating May 06, 2026, 09:54 AM UTC

    We are experiencing an issue with a server. Users may encounter a “Report Server is not supported” message, experience login issues, or notice general degraded performance. Our team is actively investigating the root cause and will provide updates as soon as they become available.

  2. identified May 06, 2026, 10:19 AM UTC

    We have identified the issue affecting the server. Some users may continue to experience errors or degraded performance. If you are impacted, please reach out to Support. Our team is working on a fix and will provide further updates as progress is made.

  3. identified May 06, 2026, 11:04 AM UTC

    The server is now stable. Users should no longer experience errors or degraded performance. We will continue to monitor the system closely as we are working on a fix. We will provide further updates as progress is made.

  4. identified May 06, 2026, 01:25 PM UTC

    We are continuing to monitor the environment closely. Some users may still experience intermittent issues. Our team is actively following up and working toward a fix. We will provide further updates as progress is made.

  5. resolved May 06, 2026, 02:01 PM UTC

    The issue affecting the server has been fully resolved. Systems are operating normally, and users should no longer experience errors or degraded performance. Thank you for your patience.

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