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MindTouch is up

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Official status page: https://mindtouchext.statuspage.io · Polled every 5 minutes · 8 components tracked

Real-time MindTouch status, recent outages, and incident history — pulled directly from MindTouch's official status page at https://mindtouchext.statuspage.io every 5 minutes. Pingoru tracks 8 MindTouch services and has captured 7 incidents in the last 90 days (92.78% uptime). Get email, Slack, Discord, or webhook alerts the moment MindTouch reports a new incident — free for 5 monitors, no credit card.

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MindTouch uptime 92.78% uptime · past 90 days
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Recent outages & incidents

Past 7 days
  1. CXone Knowledge Management - Monitoring complete. Status = All Services Running Normally
    Resolved 53m
    Started Apr 29, 2026, 11:19 AM UTC · Resolved Apr 29, 2026, 12:13 PM UTC
    Application (General Service)SearchGenerative SearchIn-Product Contextual HelpMindTouch Success CenterAnalytics
    5 updates · show timeline
    • investigating · Apr 29, 2026, 11:19 AM UTC

      CXone Knowledge Management Service Degradation: Sites unavailable. The CXone Knowledge Management Engineering team is investigating reports of site unavailability.

    • investigating · Apr 29, 2026, 11:38 AM UTC

      CXone Knowledge Management Service Degradation: Sites unavailable. The CXone Mpower Expert Engineering team is investigating reports of site unavailability.

    • investigating · Apr 29, 2026, 11:54 AM UTC

      CXone Knowledge Management - Fix Deployed - All Services Running Normally. The CXone Mpower Expert Engineering team has deployed a fix and all services are running normally. We are currently monitoring sites for deployment stability. Event duration 51 mins

    • monitoring · Apr 29, 2026, 11:55 AM UTC

      A fix has been implemented and we are monitoring the results.

    • resolved · Apr 29, 2026, 12:13 PM UTC

      Service Disruption Resolved - All Services Running Normally. The CXone Knowledge Management Engineering team has deployed a fix and monitored the deployment to make sure sites are stable. The issue is now resolved at this time. Event duration 51 mins

    Latest: Service Disruption Resolved - All Services Running Normally. The CXone Knowledge Management Engineering team has deployed a fix and monitored the deployment to make sure sites are …

  2. MindTouch degraded performance: Slow load time
    Resolved 23m
    Started Apr 24, 2026, 10:35 PM UTC · Resolved Apr 24, 2026, 10:58 PM UTC
    Application (General Service)SearchGenerative SearchIn-Product Contextual HelpEmail ServicesMindTouch Success CenterAnalytics
    3 updates · show timeline
    • investigating · Apr 24, 2026, 10:35 PM UTC

      MindTouch Engineering is looking into issues related to slow load time on sites.

    • monitoring · Apr 24, 2026, 10:49 PM UTC

      A fix has been implemented and we are monitoring the results.

    • resolved · Apr 24, 2026, 10:58 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

See the full MindTouch outage history

5 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

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Outage history

Past 30 days · 2 incidents
  • CXone Knowledge Management - Monitoring complete. Status = All Services Running Normally Resolved
    Started Apr 29, 2026, 11:19 AM UTC · Resolved Apr 29, 2026, 12:13 PM UTC · 53m
  • MindTouch degraded performance: Slow load time Resolved
    Started Apr 24, 2026, 10:35 PM UTC · Resolved Apr 24, 2026, 10:58 PM UTC · 23m

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Incident timeline, this provider or all of them

Every MindTouch incident — when it started, when it resolved, which services were affected, how bad it was, how long it lasted — laid out in one feed you can scan in 30 seconds. Filter to just MindTouch or see every provider at once.

Maintenance calendar

Scheduled MindTouch maintenance windows land in the same calendar as every other vendor you depend on — see what's running now, what's coming up, and a calendar view. Plan around your vendors instead of being caught out by them.

Every MindTouch status change, one inbox

Pingoru watches MindTouch's official status page every 5 minutes and delivers incident, resolution, and maintenance events to your email, Slack, Discord, Teams, or webhook.

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Upcoming MindTouch maintenance windows appear in your maintenance calendar days in advance. Plan deploys and rollouts around them instead of finding out during an incident.

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Monitor MindTouch along with everything else

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Track MindTouch uptime & incident history

See 90 days of MindTouch uptime at a glance, with every past incident linked to its component and update timeline. Export the history as CSV or JSON for SLA reports, postmortems, or vendor evaluations — data your team actually needs, not marketing numbers.

See MindTouch uptime history

Frequently asked questions

What is MindTouch's uptime?
Over the last 90 days, MindTouch reported 92.78% uptime on its official status page. That figure is calculated from the public incident timeline at https://mindtouchext.statuspage.io — each minute of degraded, partial-outage, or major-outage status counts against the total. Sign up to Pingoru free to see MindTouch's uptime history rolling forward in real time.
Has MindTouch had outages in 2026?
Yes — MindTouch has had 7 incidents reported on its official status page so far in 2026. The full timeline (start times, durations, components affected) is shown above on this page. Pingoru re-checks the status page every 5 minutes so the count stays current.
When was the last MindTouch outage?
The most recent MindTouch incident was "CXone Knowledge Management - Monitoring complete. Status = All Services Running Normally", which started on April 29, 2026 and was resolved on April 29, 2026. Pingoru captured this directly from https://mindtouchext.statuspage.io. See the full incident card above for affected components and the update timeline.
How often does MindTouch have outages?
Based on the last 90 days, MindTouch averages 2.3 reported incidents per month on its official status page. Pingoru tracks each one with start time, duration, severity, and affected components — so you can see the pattern at a glance instead of digging through the vendor's archive.
Where is MindTouch's status page?
MindTouch's official status page is https://mindtouchext.statuspage.io. Pingoru polls it every 5 minutes and renders the same data here, alongside every other cloud or SaaS provider you depend on — so you can spot multi-vendor incidents (e.g. AWS + Stripe + Cloudflare degrading at the same minute) without flipping between tabs.
Is MindTouch down right now?
MindTouch is up. Pingoru checks the official status page every 5 minutes and flips this headline the moment MindTouch reports a change. Current status is based on 8 tracked services.
How does Pingoru know if MindTouch is down?
We read https://mindtouchext.statuspage.io directly, using MindTouch's own status page. If the vendor reports an incident, you see it within one check cycle — not after someone manually marks the page as down.
Where can I get notified when MindTouch has an outage?
Create a free Pingoru account and add MindTouch as a monitor. You can filter to specific services, pick severity thresholds, and route alerts via email, Slack, Discord, or a webhook.
MindTouch's status page says the service is up, but I'm having issues — what's wrong?
Three common reasons: • A real MindTouch incident that hasn't been acknowledged on their public status page yet — vendor status pages are updated manually and typically lag the first customer reports by 10–30 minutes. • A regional or account-scoped issue affecting a subset of customers — these rarely trigger a global status-page change. • A local problem: ISP / DNS / your own software. Try reproducing from a mobile data connection and from a different network to isolate. If you suspect a real MindTouch issue that isn't reflected yet, contact their support to escalate. Subscribing here means you get the alert the moment they do post an update.
Where does Pingoru get the official MindTouch status?
We use MindTouch's own status page at https://mindtouchext.statuspage.io. Nothing is read in a way the vendor hasn't explicitly made public — we use the same data their own dashboard uses. So our data is as accurate as what you'd see loading the status page yourself, but rolled into one dashboard alongside every other service you depend on.
What does "Up" mean?
All tracked MindTouch components are reporting operational. No incidents are currently affecting service.

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