Mews incident

SiteMinder reservation delivery issues

Resolved after 1 hour 16 minutes, affecting Mews Marketplace, on July 14, 2026.

resolved Jul 14, 2026, 06:28 PM UTC

Missed reservations from SiteMinder are now being delivered to Mews, you should see any missing reservation to appear shortly.

Started
Jul 14, 2026, 05:11 PM UTC
Resolved
Jul 14, 2026, 06:28 PM UTC
Duration
1h 16m
Detected by Pingoru
Jul 14, 2026, 05:11 PM UTC

Affected components

Mews Marketplace

Update timeline

  1. investigating Jul 14, 2026, 05:11 PM UTC

    We are investigating issues with reservations delivery from SiteMinder

  2. identified Jul 14, 2026, 05:54 PM UTC

    We’re investigating an issue where some reservations from SiteMinder have been delayed or may not appear in Mews, impacting customers since around 2:10pm UTC. Even though we have started receiving reservations normally we are working on recovering missed reservations.

  3. resolved Jul 14, 2026, 06:28 PM UTC

    Missed reservations from SiteMinder are now being delivered to Mews, you should see any missing reservation to appear shortly.

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