Is Mews down?

Last checked 7m ago
Current status
Mews is up

No incidents right now.

Official status page: https://status.mews.li · Polled every 5 minutes · 11 components tracked

Mews is operational right now. Last checked 7m ago; the most recent incident resolved 2d ago.

Real-time Mews status, recent outages, and incident history — pulled directly from Mews's official status page at https://status.mews.li every 5 minutes. Pingoru tracks 11 Mews services and has captured 31 incidents in the last 90 days (97.32% uptime). Get email, Slack, Discord, or webhook alerts the moment Mews reports a new incident — free for 5 monitors, no credit card.

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Mews uptime 97.32% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Resolved 35m
    Started Jun 11, 2026, 08:18 AM UTC · Resolved Jun 11, 2026, 08:53 AM UTC
    Mews Guest Experience
    Timeline · 3 updates
    • investigating · Jun 11, 2026, 08:18 AM UTC

      Our observability tools have detected errors indicating a potential outage with a third-party provider (Assa Abloy/Vostio API), which may impact digital key creation and management for Mews customers and their guests. We are currently investigating the issue and have contacted the third party and will provide an update soon.

    • monitoring · Jun 11, 2026, 08:32 AM UTC

      Technical contacts at Assa Abloy have confirmed an issue on their end, which was resolved at 10:10 AM CEST. We are continuing to monitor systems on the Mews side, but the issue should now be fully resolved.

    • resolved · Jun 11, 2026, 08:53 AM UTC

      Technical contacts at Assa Abloy have confirmed an issue on their side, which has now been resolved. Mews observability monitoring no longer indicates any ongoing problems. Support for both digital and physical key creation via Mews has been fully restored.

    Latest: Technical contacts at Assa Abloy have confirmed an issue on their side, which has now been resolved. Mews observability monitoring no longer indicates any ongoing problems. Support…

  2. Resolved 4h 34m
    Started Jun 10, 2026, 07:00 AM UTC · Resolved Jun 10, 2026, 11:34 AM UTC
    Mews Operations
    Timeline · 2 updates
    • identified · Jun 10, 2026, 07:00 AM UTC

      Some reserved spaces were not automatically marked as dirty according to the housekeeping interval. We are fixing the background job responsible for the automatic updates and preparing a one-time correction to update the affected spaces. In the meanwhile, if you don't have the "Check-out makes space dirty" option enabled, check that recently checked-out spaces are correctly marked as dirty.

    • resolved · Jun 10, 2026, 11:34 AM UTC

      We have resolved the root cause responsible for the missing updates. Future updates will be applied correctly. We apologize for the disruption to your operations.

    Latest: We have resolved the root cause responsible for the missing updates. Future updates will be applied correctly. We apologize for the disruption to your operations.

  3. Resolved 33m
    Started Jun 04, 2026, 11:42 AM UTC · Resolved Jun 04, 2026, 12:16 PM UTC
    Mews Marketplace
    Timeline · 2 updates
    • identified · Jun 04, 2026, 11:42 AM UTC

      We identified an issue with Expedia reservations that is causing delays, and are currently applying the fix. All reservations should be processed shortly

    • resolved · Jun 04, 2026, 12:16 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  4. Resolved 34m
    Started Jun 03, 2026, 03:43 PM UTC · Resolved Jun 03, 2026, 04:18 PM UTC
    Mews Guest Experience
    Timeline · 3 updates
    • investigating · Jun 03, 2026, 03:43 PM UTC

      We are currently investigating reports of an issue affecting Mews Guest Portal. The Mews team is actively working to identify the cause, and we will provide updates as soon as possible.

    • monitoring · Jun 03, 2026, 03:53 PM UTC

      We've identified the issue and deployed a fix. Please refresh the page to restore the functionality.

    • resolved · Jun 03, 2026, 04:18 PM UTC

      The issue is now fully resolved. Mews Guest Portal is now operating as expected.

    Latest: The issue is now fully resolved. Mews Guest Portal is now operating as expected.

  5. Resolved 3h 53m
    Started Jun 02, 2026, 11:38 AM UTC · Resolved Jun 02, 2026, 03:32 PM UTC
    Timeline · 3 updates
    • investigating · Jun 02, 2026, 11:38 AM UTC

      We are currently investigating reports of an issue affecting Mews Kiosk with error message "Invalid AccountId Error". The Mews team is actively working to identify the cause, and we will provide updates as soon as possible.

    • identified · Jun 02, 2026, 12:11 PM UTC

      Some customers running the latest Kiosk v4.51 are impacted, particularly those who have 100+ active reservations. The team is working on the fix that will be available shortly.

    • resolved · Jun 02, 2026, 03:32 PM UTC

      The issue has been resolved and Kiosk operations have been fully restored.

    Latest: The issue has been resolved and Kiosk operations have been fully restored.

See the full Mews outage history

22 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

Browse Mews outage history →

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Outage history

Past 90 days · 27 incidents View full outage history →