Resolved after 23 hours 10 minutes, affecting Mews Operations, on July 6, 2026.
We deployed the patch to production yesterday and having monitored for 24 hours we believe the issue is resolved and users should be able to filter Order item report in Detailed mode without issue.
Affected components
Update timeline
- investigating Jul 06, 2026, 12:38 PM UTC
We've been made aware of issues with the accounting report and are looking into it
- identified Jul 06, 2026, 01:30 PM UTC
We have identified the issue with the accounting report, this issue is localized to viewing the report in Detailed mode only. We are releasing a fix right now.
- monitoring Jul 06, 2026, 02:05 PM UTC
A patch resolving the issue affecting the Order Items report in Detailed mode has been deployed to production. The report is loading normally again on the sites we were aware of. We are continuing to monitor to confirm the issue is fully resolved, and will post a final update once we're confident it is.
- resolved Jul 07, 2026, 11:48 AM UTC
We deployed the patch to production yesterday and having monitored for 24 hours we believe the issue is resolved and users should be able to filter Order item report in Detailed mode without issue.
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