Mews incident

Reserved spaces not marked as dirty overnight

Resolved after 4 hours 34 minutes, affecting Mews Operations, on June 10, 2026.

resolved Jun 10, 2026, 11:34 AM UTC

We have resolved the root cause responsible for the missing updates. Future updates will be applied correctly. We apologize for the disruption to your operations.

Started
Jun 10, 2026, 07:00 AM UTC
Resolved
Jun 10, 2026, 11:34 AM UTC
Duration
4h 34m
Detected by Pingoru
Jun 10, 2026, 07:00 AM UTC

Affected components

Mews Operations

Update timeline

  1. identified Jun 10, 2026, 07:00 AM UTC

    Some reserved spaces were not automatically marked as dirty according to the housekeeping interval. We are fixing the background job responsible for the automatic updates and preparing a one-time correction to update the affected spaces. In the meanwhile, if you don't have the "Check-out makes space dirty" option enabled, check that recently checked-out spaces are correctly marked as dirty.

  2. resolved Jun 10, 2026, 11:34 AM UTC

    We have resolved the root cause responsible for the missing updates. Future updates will be applied correctly. We apologize for the disruption to your operations.

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