Resolved after 5 hours 24 minutes, affecting Mews Marketplace, on January 8, 2026.
The connection is stable, and all previously failed items have been successfully retried.
Affected components
Update timeline
- investigating Jan 08, 2026, 08:35 AM UTC
We are currently investigating an issue with the Best Western connection, which is affecting reservation synchronization and inventory updates.
- identified Jan 08, 2026, 08:44 AM UTC
BW has confirmed an unplanned outage affecting their database service, which is impacting reservation synchronization and inventory updates for all BW hotels. We'll resend updates once the issue is resolved on their end.
- monitoring Jan 08, 2026, 01:09 PM UTC
The connection is back online and stable. We’ll keep monitoring it closely and work through the failed items.
- resolved Jan 08, 2026, 02:00 PM UTC
The connection is stable, and all previously failed items have been successfully retried.
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