Mews incident

BestWestern channel manager connection issues

Notice Resolved View vendor source →

Mews experienced a notice incident on January 8, 2026 affecting Mews Marketplace, lasting 13m. The incident has been resolved; the full update timeline is below.

Started
Jan 08, 2026, 07:21 PM UTC
Resolved
Jan 08, 2026, 07:35 PM UTC
Duration
13m
Detected by Pingoru
Jan 08, 2026, 07:21 PM UTC

Affected components

Mews Marketplace

Update timeline

  1. investigating Jan 08, 2026, 07:21 PM UTC

    BestWestern is currently experiencing an unexpected database outage on their side. This issue is impacting reservation synchronization and inventory updates. We are monitoring the situation and will provide updates as more information becomes available.

  2. resolved Jan 08, 2026, 07:35 PM UTC

    The connection is stable, and all previously failed items have been successfully retried.