Mews experienced a minor incident on January 13, 2026 affecting Mews Events, lasting 2h 51m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jan 13, 2026, 03:19 PM UTC
Users of Mews Events can experience dates not matching between quotes, services and function sheets. We are aware of the problem and working on resolving the problem. Estimated time of resolution is 19:00 CET 13/1.
- resolved Jan 13, 2026, 06:10 PM UTC
We have identified a root cause of the date mismatch in some Quotes created between Friday 9th 19:00 and Tuesday 13th 19:00. The issues was corrected and newly created quotes behave correctly. We are further investigating impact of the issue to assess if corrective action for the impacted quotes is necessary. If operationally required, dates in Quotes and Services can be corrected manually by using date pickers, or the quotes can be recreated to avoid confusion when communicating to quote customers. We will inform impacted users about the nature of data correction once we have the information available.