Mews experienced a notice incident on January 23, 2026, lasting 58m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Jan 23, 2026, 10:03 AM UTC
We are currently investigating reports of an issue affecting Mews Booking Engine. The Mews team is actively working to identify the cause, and we will provide updates as soon as possible.
- investigating Jan 23, 2026, 10:35 AM UTC
We are continuing to investigate an issue where the Booking Engine is displaying product net prices instead of gross prices. The issue can be reproduced when changing the number of guests in a reservation.
- identified Jan 23, 2026, 10:52 AM UTC
The Mews team identified the issue and is working on a resolution. Further updates will follow as we make progress.
- resolved Jan 23, 2026, 11:01 AM UTC
The issue is now fully resolved. Mews is now operating as expected.