Mews incident

Investigating issues with scheduled exports created in Mews BI

Major Resolved View vendor source →

Mews experienced a major incident on January 19, 2026 affecting Mews Business Intelligence, lasting 4d. The incident has been resolved; the full update timeline is below.

Started
Jan 19, 2026, 11:59 AM UTC
Resolved
Jan 23, 2026, 12:16 PM UTC
Duration
4d
Detected by Pingoru
Jan 19, 2026, 11:59 AM UTC

Affected components

Mews Business Intelligence

Update timeline

  1. investigating Jan 19, 2026, 11:59 AM UTC

    We are currently investigating an issue with scheduled exports not working in Mews BI. The Mews team is actively working to identify the cause, and we will provide updates as soon as possible.

  2. monitoring Jan 19, 2026, 06:38 PM UTC

    The team has resolved the issue, and we are closely monitoring the system to ensure stability.

  3. resolved Jan 23, 2026, 12:16 PM UTC

    The issue has been resolved. All Mews BI exports have been sent successfully and are operating as expected since January 20th. A separate warning that may appear in some Mews BI export schedules is still under investigation, but it does not affect export execution. The warning can be cleared by editing and saving the affected schedules.