Mews incident
Investigating issues with scheduled exports created in Mews BI
Resolved after 4 days, affecting Mews Business Intelligence, on January 19, 2026.
The issue has been resolved. All Mews BI exports have been sent successfully and are operating as expected since January 20th. A separate warning that may appear in some Mews BI export schedules is still under investigation, but it does not affect export execution. The warning can be cleared by editing and saving the affected schedules.
Affected components
Update timeline
- investigating Jan 19, 2026, 11:59 AM UTC
We are currently investigating an issue with scheduled exports not working in Mews BI. The Mews team is actively working to identify the cause, and we will provide updates as soon as possible.
- monitoring Jan 19, 2026, 06:38 PM UTC
The team has resolved the issue, and we are closely monitoring the system to ensure stability.
- resolved Jan 23, 2026, 12:16 PM UTC
The issue has been resolved. All Mews BI exports have been sent successfully and are operating as expected since January 20th. A separate warning that may appear in some Mews BI export schedules is still under investigation, but it does not affect export execution. The warning can be cleared by editing and saving the affected schedules.
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