Mews incident

Issue with production data

Major Resolved View vendor source →

Mews experienced a major incident on January 23, 2026 affecting Mews Business Intelligence, lasting 1h 46m. The incident has been resolved; the full update timeline is below.

Started
Jan 23, 2026, 02:25 PM UTC
Resolved
Jan 23, 2026, 04:12 PM UTC
Duration
1h 46m
Detected by Pingoru
Jan 23, 2026, 02:25 PM UTC

Affected components

Mews Business Intelligence

Update timeline

  1. monitoring Jan 23, 2026, 02:25 PM UTC

    Mews BI data refresh will be interrupted for a few moments. We will provide a status update in half an hour. Sorry for the inconvenience

  2. monitoring Jan 23, 2026, 03:13 PM UTC

    Mews BI data refresh will be interrupted for a few moments. We will provide a status update in around half an hour. Sorry for the inconvenience

  3. resolved Jan 23, 2026, 04:12 PM UTC

    Mews BI data refresh has completed successfully. Data ingestion is back to its normal refresh rate