Resolved after 2 days 17 hours, on January 27, 2026.
The impact from the issue is over. Reports are loading at normal speeds. Thank you for your patience while we addressed this issue.
Update timeline
- investigating Jan 27, 2026, 04:05 PM UTC
We are currently experiencing degraded performance with our ledger services. Reports may take significantly longer to load or may timeout before completing. Our engineering team is actively investigating the root cause and working to restore normal performance levels. We will provide updates as more information becomes available.
- monitoring Jan 27, 2026, 05:01 PM UTC
Ledger performance has returned to normal levels. Reports should load at expected speeds without timeouts. Our engineering team continues to actively monitor the situation to ensure stability. Thank you for your patience and understanding.
- resolved Jan 30, 2026, 09:46 AM UTC
The impact from the issue is over. Reports are loading at normal speeds. Thank you for your patience while we addressed this issue.
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