Mews incident

Configuration of age‑based adjustments for products

Resolved after 35 minutes, affecting Mews Operations, on February 4, 2026.

resolved Feb 04, 2026, 11:01 AM UTC

The issue is resolved: Users are now able to add or modify age-based price adjustments for products charged per person or per night.

Started
Feb 04, 2026, 10:26 AM UTC
Resolved
Feb 04, 2026, 11:01 AM UTC
Duration
35m
Detected by Pingoru
Feb 04, 2026, 10:26 AM UTC

Affected components

Mews Operations

Update timeline

  1. identified Feb 04, 2026, 10:26 AM UTC

    The Mews team identified the issue and is working on a resolution. Further updates will follow as we make progress.

  2. identified Feb 04, 2026, 10:28 AM UTC

    The Mews team has pinpointed the cause and a fix is currently underway. We’re in the final stages of resolving this and will provide another update shortly.

  3. resolved Feb 04, 2026, 11:01 AM UTC

    The issue is resolved: Users are now able to add or modify age-based price adjustments for products charged per person or per night.

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