Mews incident

Missing split reservation panel in reservation management

Resolved on February 10, 2026, affecting Mews Operations.

monitoring Feb 10, 2026, 04:08 PM UTC

We identified an issue where the split reservation panel was not visible in the reservation management screen for a subset of users. This was caused by a gradual feature rollout affecting up to 10% of users, which has since been rolled back. Impact window: February 9, 3:34 UTC – February 10, 3:36 UTC Affected users should now see the split reservation panel as expected. No further action is required on your end.

Started
Feb 10, 2026, 04:09 PM UTC
Resolved
Feb 10, 2026, 04:09 PM UTC
Duration
–
Detected by Pingoru
Feb 10, 2026, 04:09 PM UTC

Affected components

Mews Operations

Update timeline

  1. monitoring Feb 10, 2026, 04:08 PM UTC

    We identified an issue where the split reservation panel was not visible in the reservation management screen for a subset of users. This was caused by a gradual feature rollout affecting up to 10% of users, which has since been rolled back. Impact window: February 9, 3:34 UTC – February 10, 3:36 UTC Affected users should now see the split reservation panel as expected. No further action is required on your end.

  2. resolved Feb 10, 2026, 04:09 PM UTC

    The issue has been resolved.

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