Marketplace - Channel Manager ARI updates issues

Update timeline

1. investigating Feb 18, 2026, 11:06 AM UTC

   We are currently investigating issues with processing and distributing Availability and Price updates.

2. identified Feb 18, 2026, 02:58 PM UTC

   We have identified the issue and are actively working on a fix. During this time, ARI updates may not synchronize correctly, potentially leading to overbookings.

3. identified Feb 18, 2026, 04:19 PM UTC

   We have implemented a partial mitigation to improve synchronization of availability, rates, and restrictions. Work on a full resolution is ongoing.

4. identified Feb 19, 2026, 12:56 PM UTC

   The issue has been resolved. We are now in the process of recovering missed critical availability updates for upcoming 6 months.

5. monitoring Feb 20, 2026, 09:33 AM UTC

   The incident has been resolved, and Inventory updates are synchronizing correctly. Previously missed Inventory updates are in the process of being automatically synchronized.

6. resolved Feb 20, 2026, 02:31 PM UTC

   A recovery for missed inventory updates is currently running and will continue over the weekend.