Mews experienced a major incident on February 18, 2026 affecting Mews Marketplace, lasting 2d 3h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Feb 18, 2026, 11:06 AM UTC
We are currently investigating issues with processing and distributing Availability and Price updates.
- identified Feb 18, 2026, 02:58 PM UTC
We have identified the issue and are actively working on a fix. During this time, ARI updates may not synchronize correctly, potentially leading to overbookings.
- identified Feb 18, 2026, 04:19 PM UTC
We have implemented a partial mitigation to improve synchronization of availability, rates, and restrictions. Work on a full resolution is ongoing.
- identified Feb 19, 2026, 12:56 PM UTC
The issue has been resolved. We are now in the process of recovering missed critical availability updates for upcoming 6 months.
- monitoring Feb 20, 2026, 09:33 AM UTC
The incident has been resolved, and Inventory updates are synchronizing correctly. Previously missed Inventory updates are in the process of being automatically synchronized.
- resolved Feb 20, 2026, 02:31 PM UTC
A recovery for missed inventory updates is currently running and will continue over the weekend.