Mews incident

POS App version 4.4.9 crashing

Resolved after 2 hours 5 minutes, affecting Mews POS, on March 13, 2026.

resolved Mar 13, 2026, 11:43 AM UTC

Downgrade the version to 4.4.8 if you have received a new version by uninstalling and installing through store.

Started
Mar 13, 2026, 09:38 AM UTC
Resolved
Mar 13, 2026, 11:43 AM UTC
Duration
2h 5m
Detected by Pingoru
Mar 13, 2026, 09:38 AM UTC

Affected components

Mews POS

Update timeline

  1. identified Mar 13, 2026, 09:38 AM UTC

    Version 4.4.9 was published yesterday. Clients have reported failures (crashes) while opening an order for a table. We have halted the rollout to prevent new issues. Downgrade the version if you have received a new version by uninstalling and installing through store.

  2. resolved Mar 13, 2026, 11:43 AM UTC

    Downgrade the version to 4.4.8 if you have received a new version by uninstalling and installing through store.

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