Barcelona city taxes have not been updated correctly

Update timeline

1. identified Apr 01, 2026, 08:17 AM UTC

   We are currently aware of an issue resulting in the incorrect application of the city tax in Barcelona. We are working on a resolution. We will provide a further update shortly.

2. resolved Apr 01, 2026, 09:16 AM UTC

   We have successfully identified and deployed a fix for the incorrect application of the city tax in Barcelona. Systems are now calculating the tax correctly, and normal operations have resumed. We apologize for any inconvenience caused.

3. postmortem Apr 13, 2026, 01:28 PM UTC

   **Problem** On April 1st during the morning, we identified that the city tax rates for Barcelona were not being correctly applied to reservations. The new tax rates, which were legally required to take effect from April 1st, had been configured in our system but had not yet been fully propagated to all services at the time reservations were being created. ‌ **Action** Our team was alerted to the issue through property reports and immediately began investigating. We expedited a system deployment to propagate the updated tax configuration and ran corrective processes to fix all reservations that had been created with the incorrect tax amounts. The issue was fully resolved and confirmed by affected properties within approximately one hour.