Mews incident

Upsells in Booking Engine display all products

Notice Resolved View vendor source →

Mews experienced a notice incident on April 1, 2026 affecting Mews Guest Experience, lasting 2d 4h. The incident has been resolved; the full update timeline is below.

Started
Apr 01, 2026, 12:13 PM UTC
Resolved
Apr 03, 2026, 04:30 PM UTC
Duration
2d 4h
Detected by Pingoru
Apr 01, 2026, 12:13 PM UTC

Affected components

Mews Guest Experience

Update timeline

  1. identified Apr 01, 2026, 12:13 PM UTC

    We identified issues inside Booking Engine where all products were displayed as available for Upsells. We're working on resolving the issue.

  2. monitoring Apr 01, 2026, 12:14 PM UTC

    We've resolved the problem and are monitoring the situation.

  3. resolved Apr 03, 2026, 04:30 PM UTC

    We think the impact from the issue is over.