Mews experienced a minor incident on April 10, 2026 affecting Mews Events, lasting 3h 23m. The incident has been resolved; the full update timeline is below.
Affected components
Mews Events
Update timeline
- identified Apr 10, 2026, 10:44 AM UTC
A recent change to the EMS booking engine is preventing new quotes from being created. We are reverting the booking engine to its previous stable version and update once that quote creation is functioning normally.
- monitoring Apr 10, 2026, 12:51 PM UTC
We reverted the app to its previous stable version and have confirmed that quote creation is functioning normally. We are continuing to monitor the service to ensure no further errors occur. We apologize for the disruption to your operations.
- resolved Apr 10, 2026, 02:08 PM UTC
We have confirmed the issue has been resolved. In case it persists, please refresh the application to apply the latest changes.