Mews incident

Investigating issues with Mews Services

Resolved on April 16, 2026, affecting Mews POS.

resolved Apr 16, 2026, 03:15 PM UTC

Invoice printing for affected properties in Indonesia and Malaysia has been resolved. No further action is required.

Started
Apr 16, 2026, 10:00 AM UTC
Resolved
Apr 16, 2026, 10:00 AM UTC
Duration
–
Detected by Pingoru
Apr 16, 2026, 10:00 AM UTC

Affected components

Mews POS

Update timeline

  1. investigating Apr 14, 2026, 08:17 AM UTC

    Investigating invoice printing issues in Indonesian and Malaysian properties for POS.

  2. monitoring Apr 14, 2026, 04:23 PM UTC

    We have identified an issue affecting invoice printing for some properties in Indonesia and Malaysia. A fix has been deployed and we are monitoring for confirmation. We will provide a further update once resolved.

  3. resolved Apr 16, 2026, 03:15 PM UTC

    Invoice printing for affected properties in Indonesia and Malaysia has been resolved. No further action is required.

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