Mews incident
German Fiscalization Is Having Issues due to Fiskaly Maintenance
Mews experienced a minor incident on May 24, 2026 affecting Mews Operations, lasting 1d 2h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 24, 2026, 12:45 PM UTC
We are currently investigating this issue.
- identified May 24, 2026, 12:46 PM UTC
We are monitoring the situation and we will keep you posted when Fiskaly is done with the maintenance. You might experience delayed bill printing if you have the German fiscalization enabled.
- identified May 24, 2026, 12:47 PM UTC
We are actively monitoring the ongoing Fiskaly maintenance and will provide an update once it has been completed. Customers with German fiscalization enabled may experience delays in bill printing during this period.
- identified May 24, 2026, 01:07 PM UTC
We are actively monitoring the ongoing Fiskaly maintenance and will provide an update once it has been completed. Customers with German fiscalization enabled may experience delays in bill printing during this period.
- monitoring May 24, 2026, 01:37 PM UTC
We are seeing improvements in the transmission of fiscal records to Fiskaly. We will continue monitoring the situation and share a further update once the service is fully restored.
- resolved May 25, 2026, 03:37 PM UTC
Everything is working as expected on the Mews side. While Fiskaly continues to work on restoring full performance of their TSS service, you may still see fiscal records marked with "Connection to TSS is not possible." on receipts — this is the expected fallback behavior.