Mews incident

RoomCloud Updates Failing

Minor Resolved View vendor source →

Mews experienced a minor incident on May 13, 2026 affecting Mews Marketplace, lasting 1d 21h. The incident has been resolved; the full update timeline is below.

Started
May 13, 2026, 03:48 PM UTC
Resolved
May 15, 2026, 01:18 PM UTC
Duration
1d 21h
Detected by Pingoru
May 13, 2026, 03:48 PM UTC

Affected components

Mews Marketplace

Update timeline

  1. monitoring May 13, 2026, 03:48 PM UTC

    RoomCloud Channel Manager is currently experiencing API issues. As a result, inventory pushes and reservation confirmations are failing. We are monitoring the situation closely, and once the issue is resolved, the affected inventory will be re-pushed.

  2. resolved May 15, 2026, 01:18 PM UTC

    Issue is resolved and failed messages were successfully retried.