Mews experienced a major incident on May 6, 2026, lasting 23m. The incident has been resolved; the full update timeline is below.
Update timeline
- monitoring May 06, 2026, 04:13 PM UTC
We identified the root cause of the issue where guest names were displayed as ****** for some authorized users. The change causing the issue has been reverted, and guest names are now displaying correctly again. If you are experiencing this issue, please reload and refresh the page.
- resolved May 06, 2026, 04:37 PM UTC
The issue is now fully resolved. Mews is now operating as expected.
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