Mews incident

Downgraded Performance - Connector API - kiosks, printers, integrations are affected

Resolved after 2 days 5 hours, affecting Mews Guest Experience and Mews Open API, on October 2, 2026.

investigating Oct 02, 2026, 12:48 PM UTC

We have noticed a downgraded performance of the system. We are currently looking into it. Thank you for your patience.

Started
Oct 02, 2026, 12:48 PM UTC
Resolved
Oct 04, 2026, 06:22 PM UTC
Duration
2d 5h
Detected by Pingoru
Oct 02, 2026, 12:48 PM UTC

Affected components

Mews Guest ExperienceMews Open API

Update timeline

  1. investigating Oct 02, 2026, 12:48 PM UTC

    We have noticed a downgraded performance of the system. We are currently looking into it. Thank you for your patience.

  2. resolved Oct 04, 2026, 06:22 PM UTC

    This incident has been resolved.

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