Metal Pay incident

Transactions Processing Delays

Minor Vendor's status page →

Resolved after 36 minutes, affecting Metal Pay (iOS) and Deposits and 1 more, on April 16, 2024.

investigating Apr 16, 2024, 02:02 AM UTC

We have identified an issue with processing transactions. Our team is actively investigating the issue and working on a fix. Thank you for your understanding and patience.

Started
Apr 16, 2024, 02:02 AM UTC
Resolved
Apr 16, 2024, 02:38 AM UTC
Duration
36m
Detected by Pingoru
Apr 16, 2024, 02:02 AM UTC

Affected components

Metal Pay (iOS)DepositsDepositsTransactionsMetal Pay (Android)TransactionsWithdrawalsWithdrawals

Update timeline

  1. investigating Apr 16, 2024, 02:02 AM UTC

    We have identified an issue with processing transactions. Our team is actively investigating the issue and working on a fix. Thank you for your understanding and patience.

  2. resolved Apr 16, 2024, 02:38 AM UTC

    This incident has been resolved.

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