Metal Pay incident

Metal Pay app is currently not loading.

Resolved after 8 hours 59 minutes, affecting Metal Pay (iOS) and Metal Pay (Android), on June 18, 2024.

resolved Jun 18, 2024, 03:23 PM UTC

To resolve the loading issue with Metal Pay, please update the app to the latest version available on the App Store. Thank you for your patience.

Started
Jun 18, 2024, 06:23 AM UTC
Resolved
Jun 18, 2024, 03:23 PM UTC
Duration
8h 59m
Detected by Pingoru
Jun 18, 2024, 06:23 AM UTC

Affected components

Metal Pay (iOS)Metal Pay (Android)

Update timeline

  1. investigating Jun 18, 2024, 06:23 AM UTC

    The Metal Pay app is currently not working as expected and is stuck on the loading screen. Our team is actively investigating the issue. We will provide updates as soon as more information becomes available.

  2. identified Jun 18, 2024, 08:37 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Jun 18, 2024, 03:23 PM UTC

    To resolve the loading issue with Metal Pay, please update the app to the latest version available on the App Store. Thank you for your patience.

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