Resolved after 1 day 5 hours, affecting Metal Pay (iOS) and Metal Pay (Android), on October 20, 2024.
The login issue for Android users has been also fixed. There's no need to update your app—everything should now be working normally. Thank you for your patience and understanding!
Affected components
Update timeline
- investigating Oct 20, 2024, 02:23 PM UTC
We are currently experiencing an issue with the Metal Pay app not loading properly. Our technical team is actively working to resolve the problem as quickly as possible. We appreciate your patience and will provide updates as soon as we have more information. Thank you for your understanding!
- monitoring Oct 21, 2024, 05:07 AM UTC
We’ve just released a new version of the Metal Pay app for iOS users! This update includes a fix for the recent login issue. Please update your app to the latest version for a smoother experience. For Android users, we’re working hard on the update, and it will be available soon. Thank you for your patience!
- resolved Oct 21, 2024, 07:32 PM UTC
The login issue for Android users has been also fixed. There's no need to update your app—everything should now be working normally. Thank you for your patience and understanding!
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