Metal Pay incident

Withdrawal Processing Delays

Resolved after 1 hour 23 minutes, affecting Withdrawals, on August 1, 2025.

investigating Aug 01, 2025, 05:10 PM UTC

We're currently experiencing some delays in processing withdrawals. Our team is actively working to resolve the issue as quickly as possible. We truly appreciate your patience and understanding while we work to get everything back on track.

Started
Aug 01, 2025, 05:10 PM UTC
Resolved
Aug 01, 2025, 06:33 PM UTC
Duration
1h 23m
Detected by Pingoru
Aug 01, 2025, 05:10 PM UTC

Affected components

Withdrawals

Update timeline

  1. investigating Aug 01, 2025, 05:10 PM UTC

    We're currently experiencing some delays in processing withdrawals. Our team is actively working to resolve the issue as quickly as possible. We truly appreciate your patience and understanding while we work to get everything back on track.

  2. resolved Aug 01, 2025, 06:33 PM UTC

    This incident has been resolved.

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