Metal Pay incident

Metal Pay Connect – Internal Server Error

Resolved after 3 minutes, affecting Metal Pay Connect, on October 24, 2025.

investigating Oct 24, 2025, 03:37 PM UTC

Metal Pay Connect (https://onramp.metalpay.com/) is currently experiencing an 'Internal Server Error'. Our team is actively investigating the issue. In the meantime, you can continue to use the Metal Pay app to buy, trade, deposit, and withdraw crypto assets, including transfers to and from the WebAuth Wallet. We’ll share updates as soon as we have more information. Thank you for your patience.

Started
Oct 24, 2025, 03:37 PM UTC
Resolved
Oct 24, 2025, 03:41 PM UTC
Duration
3m
Detected by Pingoru
Oct 24, 2025, 03:37 PM UTC

Affected components

Metal Pay Connect

Update timeline

  1. investigating Oct 24, 2025, 03:37 PM UTC

    Metal Pay Connect (https://onramp.metalpay.com/) is currently experiencing an 'Internal Server Error'. Our team is actively investigating the issue. In the meantime, you can continue to use the Metal Pay app to buy, trade, deposit, and withdraw crypto assets, including transfers to and from the WebAuth Wallet. We’ll share updates as soon as we have more information. Thank you for your patience.

  2. resolved Oct 24, 2025, 03:41 PM UTC

    This incident has been resolved.

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